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CUSTOMER SATISFACTION SURVEY

It is the belief of Milco Manufacturing Company and Welform Electrodes, Inc. that continuous improvement of our quality system requires consistent feedback from our customers. Below you will find five questions, devised by our management team, which we believe appropriately and objectively reflect your satisfaction and/or dissatisfaction. Please complete this form and press the send button at the bottom of the page. We appreciate your cooperation and any feedback you may have regarding Milco Manufacturing Company and Welform Electrodes Inc.

Your Name:
Your Company:

1. How would you rate our overall product quality? (Appearance, Functionality etc.)

Milco
(Excellent)    1       2        3       4        5       6   (Poor)
Welform
(Excellent)    1       2        3       4        5       6   (Poor)
Comment:

2. How would you rate our overall customer service? (On-site, By Phone, By e-mail etc.)

Milco
(Excellent)    1       2        3       4        5       6   (Poor)
Welform
(Excellent)    1       2        3       4        5       6   (Poor)
Comment:

3. How would you rate our overall delivery performance? (Timing, Packaging etc.)

Milco
(Excellent)    1       2        3       4        5       6   (Poor)
Welform
(Excellent)    1       2        3       4        5       6   (Poor)
Comment:

4. How would you rate our order processing? (Accuracy, Competitive Pricing)

Milco
(Excellent)    1       2        3       4        5       6   (Poor)
Welform
(Excellent)    1       2        3       4        5       6   (Poor)
Comment:

5. How would you rate our efforts to develop new products?

Milco
(Excellent)    1       2        3       4        5       6   (Poor)
Welform
(Excellent)    1       2        3       4        5       6   (Poor)
Comment:

How can we better meet your needs in the future?


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